Arbitration Forums
Arbitration Forums and ProfileUnity
Largest U.S. provider of arbitration and subrogation services needed to provide superior remote workspaces for field account managers (FAMs).
Selection Criteria
VMware ThinApp plugins prevented reducing the number of base images, whereas ProfileUnity with FlexApp significantly reduced the number of base images required.
Customer Results
Consultant FAMs reported that the new workspaces provided superior connectivity, without the disconnections that would lose data or other work product.
Administrative Improvement
IT Operations reduced time spent on patching, maintenance, upgrading and troubleshooting workspace by reducing to master images to five.
Granular GPO
IT staff needed the ability to lock down and control desktops from a central control panel standpoint, and ProfileUnity provided this as well.
Disaster Recovery
Because their desktops are so well managed, Arbitration Forums was able to put a sophisticated desktop recovery strategy into place.
DEX Transformation
ProfileUnity handled AF’s application-linking needs perfectly, managing profiles and data with pools of Horizon View desktops transformed the workspace environment.
“ProfileUnity eliminates the pains of expanding a virtual environment because you can choose and automate migration items. No other product out there that does that.”
Eric Tuley , IT Operations Manager for Arbitration Forums
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
Validation Rate
Nearly 80% of customers chose Liquidware solutions over competitors because of unique features and cross-platform compatibility.
Improved Performance
91% of customers report noticeable OPEX savings by reducing complexity, increasing visibility and automating manual tasks.
Support Satisfaction
Liquidware’s Support team has received a high 99% Customer Satisfaction Rate consistently year over year.