Sapporo City Hall
Sapporo City Hall and Stratusphere UX
City Hall re-engineers environment to meet Ministry requirements to separate workspaces from Internet access that is delivered through virtual browser on separate servers.
Selection Criteria
The organization chose Stratusphere UX over competitive monitoring products because it provided in-depth diagnostics and eliminated vendor friction.
Customer Result
Internet access was supplied through server-based terminals. Sapporo used Stratusphere UX to identify what was causing bottlenecks and restored efficient access to 15,000 employees.
Operational Efficiency
Stratusphere UX runs as a virtual appliance, so no additional management overhead of an Oracle or SQL server was required.
Performance Improvement
By identifying factors related to login delays or application startup delays, IT staff could remediate issues and gain knowledge to improve the environment
Improved Diagnostics
Stratusphere UX provided detailed access logs, log information and monitoring data that enabled a comprehensive investigation of system behavior and resource contention.
Proactive Management
The solution made it possible to enable regular performance evaluations of network, hardware, applications, and user experience, which Sapporo did not have before.
Diagnostics data from Stratusphere UX provides detailed insights into bottlenecks and logon delays, providing needed information for improvement.
Mr. Kenichi Tsuboya , Head of Internal Systems
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
Validation Rate
Nearly 80% of customers chose Liquidware solutions over competitors because of unique features and cross-platform compatibility.
Improved Performance
91% of customers report noticeable OPEX savings by reducing complexity, increasing visibility and automating manual tasks.
Support Satisfaction
Liquidware’s Support team has received a high 99% Customer Satisfaction Rate consistently year over year.