EFFECTIVE DATE: AUGUST 28, 2012; REVISED FEBRUARY 08, 2024
Liquidware will review and update this Privacy Statement periodically and will note the date of its most recent revision above.
CHANGES TO THIS STATEMENT
Liquidware will review and update this Privacy Statement periodically and will note the date of its most recent revision above. If we make material changes to this Privacy Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of how Liquidware processes and protects your information.
CONSENT
By accepting this Privacy Statement, you give your explicit consent for Liquidware and/or third parties specified in this Privacy Statement to record, save, process and use the below-specified personal data for the purposes specified in this Privacy Statement. This consent may be revoked at any time (also see paragraph CONTACT INFORMATION / YOUR RIGHTS).
PRIVACY STATEMENT OVERVIEW
Liquidware respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. Liquidware has therefore established this Privacy Statement to assist you to understand what personal information we collect and how that personal information is used. Furthermore, this Privacy Statement describes how you can obtain information about your data collected and processed by and how you can request correction or deletion of your data. This Privacy Statement applies to data collected by Liquidware Labs, Inc. through its websites, including liquidwarelabs.com, liquidware.com, blog.liquidware.com, VDI.com and blog.liquidware.com/XPocalypse2014.com.
PERSONAL DATA COLLECTED
On Liquidware website properties, visitors/customers can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, beta programs, services and training, or apply for jobs at Liquidware. To provide such services, Liquidware may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to Liquidware through other Liquidware services, as well as other sources including, but not limited to, trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.
USE OF PERSONAL DATA
Liquidware will use personal information to provide customers, business partners, website visitors and job seekers with information and services and to help us better understand your needs and interests. Specifically, we use your information to complete transactions or orders, to communicate with you regarding such transactions or orders, to deliver products/services to you, to bill you or an entity on whose behalf you act for products/services you purchased, to provide ongoing service and support and to conduct our recruitment process.
We may also transfer your personal data to a third party, such as a channel partner. Furthermore, we may use your information to contact you for personalized marketing and quality assurance purposes, including but not limited to providing our newsletter and other marketing materials.
SHARING OF PERSONAL DATA
Liquidware contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. Liquidware may share personal information with its service providers, suppliers or within the group of affiliated companies of Liquidware to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers' business needs. Third party service providers and suppliers receiving personal information are obliged to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal data received from Liquidware and may not use it for any purpose other than as for providing the services to or on behalf of Liquidware.
Some Liquidware services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Liquidware and the other company may receive information collected in conjunction with the co-branded services. We will inform customers using such co-branded services about the data protection procedures of other companies involved.
Except as described in this Privacy Statement, Liquidware will not sell and will not share your personal data with other third parties, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated Liquidware companies, if and to the extent legally permissible.
Transfer of Personal Information to Other Countries
Given that the Internet is a global environment and Liquidware a global business, using the Internet to collect and process your information necessarily involves the transmission and storage of data on an international basis. Therefore, by using our website and applications and communicating electronically with us, you acknowledge our processing of your information in this way. In addition, we may share your information with other Liquidware affiliates, subsidiaries and service providers for the purposes described in this Privacy Policy, some of whom may be based in international territories (e.g. the United States, Canada, India, and Ireland) which have data protection standards that are different to those in your country of residence. However, we will take steps to ensure that all information collected through our website and applications is treated securely and in accordance with this Privacy Policy.
Liquidware recognizes the Safe Harbor framework for the transfer of personal data to the USA has been invalidated by the European Court of Justice. We will take reasonable contractual or other steps to protect the relevant personal data in accordance with applicable law.
PERSONAL DATA SECURITY
Liquidware is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Liquidware employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know. However, you confirm by accepting this Privacy Statement being aware that uncertainties may potentially exist in conjunction with transmission of personal data over the Internet is not safe under all circumstances and that third party may unduly interfere with such transmission.
TRANSFER OF PERSONAL DATA TO OTHER COUNTRIES/TERRITORIES/PROVINCES/STATES
Given that the Internet is a global environment and Liquidware a global business, using the Internet to collect and process your information necessarily involves the transmission and storage of data on an international basis. Therefore, by using our website and applications and communicating electronically with us, you acknowledge our processing of your information in this way. In addition, we may share your information with other Liquidware affiliates, subsidiaries and service providers for the purposes described in this Privacy Policy, some of whom may be based in international territories and/or provinces/states (e.g. the United States, Canada, India, Ireland, California, etc.) which have data protection standards that are different to those in your country/state of residence. However, we will take steps to ensure that all information collected through our website and applications is treated securely and in accordance with this Privacy Policy.
Liquidware recognizes the Safe Harbor framework for the transfer of personal data to the USA has been invalidated by the European Court of Justice. We will take reasonable contractual or other steps to protect the relevant personal data in accordance with applicable law.
FORUMS AND BLOGS POLICIES
LiquidwareLabs.com, liquidware.com, blog.liquidware.com, VDI.com and blog.liquidware.com/XPocalypse2014.com allow visitors to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. Liquidware is not responsible for the personal data information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal data.
We further refer to the specific terms for the use of our forums and blogs.
USE OF COOKIES AND ANALYTIC TOOLS
Liquidware uses cookies and third-party tools in order to ensure safer use and analysis of user behavior on some of its websites. Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users, and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a website, a message is sent back to the web server by the browser accessing the website. You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of websites.
Liquidware uses some cookies that are strictly necessary for the delivery of services on our website. Cookies that are strictly necessary allow us to improve the safety and security of our website, and authenticate account users. Cookies that are strictly necessary do not gather any information about you that could be used for marketing or remembering where else you've been on the Internet. Liquidware collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Liquidware website, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. The information logged is stored with your user account information which contains personal data.
RETENTION PERIOD
We will not retain personal data longer than necessary to fulfill the purposes for which it is processed. Your personal data will be deleted, insofar as this does not contradict statutory archiving requirements, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
COMMANDCTRL SUBPROCESSORS
Liquidware has engaged and authorized a group of leading organizations to provide services and support for its CommandCTRL product. For a list of these organizations and more information, please visit: https://www.liquidware.com/privacy/subprocessors
CONTACT INFORMATION / YOUR RIGHTS
If you have any questions or complaints with regard to how your personal information is being handled by Liquidware, you can contact Liquidware Global Marketing via email at marketing@liquidware.com. In particular, you can request to access, update or correct your personal information. Furthermore, you have the right to unsubscribe from receiving marketing communications. You will be removed from our mailing lists within one business day of receipt of your email.
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint with the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found at
http://ec.europa.eu/justice/article-29/structure/data-protection-authori...
Where Liquidware or a subsidiary under its control (not established in the European Economic Area (EEA)), is required to appoint a legal representative in the EEA, the representative for all such cases is Liquidware Labs Ltd.
